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How ab998 Handles Your Personal Information

When you open an account or complete a deposit through JazzCash, Easypaisa, or Raast, you share information with us — and this page explains exactly what we collect, why we collect it, and how we keep it safe.

Account data protectionJazzCash & Easypaisa payment privacyRaast transfer recordsCookie controlsYour right to request data
ab998 How ab998 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Every piece of data we hold — from your login credentials to your Raast payment references — is stored with access controls that limit who inside our team can view it. We run regular checks on account sessions and flag any login attempts from unrecognised devices. Here is how each layer of data handling works.

Account Security

Login sessions are protected by OTP verification sent to your registered mobile number. Any new device accessing your account triggers an additional confirmation step before the session opens.

Cookie Controls

We use session cookies to keep your account active and analytics cookies to understand page performance. You can adjust non-essential cookie preferences from the cookie settings link in the footer.

Data Retention

Account and transaction records are kept for as long as required by applicable law or payment dispute resolution windows. Once the retention period ends, records are deleted from active systems.

Payment Data Privacy

JazzCash, Easypaisa, and Raast transaction records are stored only to confirm payment status and handle disputes. We do not pass payment identifiers to marketing partners.

PRIVACY CONTACT

Reach Us About Your Privacy Rights

If you want to access, correct, or remove your personal data, our support team handles privacy requests directly. Send your query through any of the channels below and include your registered account details so we can locate your record quickly.

Email Support Send your data access or deletion request by email. Include your account number and the specific data you want reviewed or removed so we can act quickly.
Live Chat Open the live chat from your account dashboard to raise a privacy query in real time. Our team can confirm what data we hold and explain how it is used.
Account Settings Some data preferences — including communication opt-outs and cookie settings — can be managed directly inside your account settings without contacting support.

Common Questions About Your Data on ab998

Below are the questions we hear most often about how your personal and payment information is handled. If your question is not covered here, contact our support team through live chat or email.

We collect your name, mobile number, and account credentials at registration. If you deposit via JazzCash or Easypaisa, we also record the wallet reference to confirm the transaction.

We share data only where the law requires it, where fraud prevention demands it, or where a payment processor such as Raast needs it to complete your withdrawal or deposit.

Send a request through live chat or email with your registered account number. We will identify the data we hold and share a summary with you within a reasonable timeframe.

Yes. Submit a deletion request through our support team. Some records may be retained for the period required by payment dispute rules or applicable law before full removal.

We use OTP verification on new device logins and monitor sessions for unusual activity. Any login from an unrecognised device requires confirmation before access is granted.

Only transaction references are stored to verify payment status. We do not retain your wallet PIN, full account number, or mobile banking password after a transaction is confirmed.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.