Reference

How ab998 Handles Your Privacy in Pakistan

Your account data — from your mobile wallet details to your session history — is handled under a clear set of rules at ab998.

Account Data ControlWallet Info SecuritySession PrivacyData Access Rights
ab998 How ab998 Handles Your Privacy in Pakistan
HOW WE STAY ACCOUNTABLE

See How We Run Privacy at ab998

We built the privacy framework around the reality that Pakistani accounts are tied to mobile wallets — JazzCash, Easypaisa, Raast — which means payment credentials need the same level of protection as identity documents. Every operational decision about data handling reflects that commitment.

Encrypted Wallet Data

Payment credentials linked to JazzCash, Easypaisa, or Raast are stored in encrypted form. The raw account numbers are never exposed in plain text inside our systems or in support communications.

Limited Data Sharing

We share personal data only with the payment processors and verification partners needed to run your account. No third-party advertising networks receive your personal or transaction data.

Access on Request

You can request a full export of the personal data we hold on your account. We aim to respond to verified data-access requests through our support channel in a reasonable timeframe.

Regular Policy Reviews

Our privacy practices are reviewed when regulations change or when we add new payment or verification partners. Any material update is communicated to account holders before it takes effect.

ab998 Explore What We Collect and Why

Explore What We Collect and Why

When you open an account, we collect the details needed to verify your identity and process transactions — your name, contact number, and the payment method you choose, whether that is JazzCash, Easypaisa, or Raast. Session data, such as login timestamps and device type, helps us keep your account secure and spot unusual activity early. We do not sell your personal information

to third parties. Any data shared with payment processors is limited strictly to what is needed to complete your deposit or withdrawal. You can request a summary of the data we hold by contacting our support team directly.

PRIVACY HELP PATHS

Get Help With Your Privacy Questions

If something about your account data does not look right, or you need to update your registered details, our support team is the fastest route to a resolution. Reach out through any of the channels below and reference your account number so we can pull up your record without delay.

Live Chat Support Open the live chat window from your account dashboard. Quote your registered mobile number and our team will locate your data record and walk you through any privacy request you need to make.
Email Data Requests Send a written data request to our support email address. Include your account ID and the specific data category you are asking about — wallet history, session logs, or registered personal details.
Account Settings Panel Several privacy controls sit directly inside your account settings. You can update your registered phone number, review saved payment methods, and manage marketing preferences without contacting support.

Browse Key Privacy Terms for Pakistan Accounts

These plain-language definitions cover the terms you are most likely to encounter when reading through any privacy notice or account agreement on ab998.

What does 'personal data' mean in this context?

Personal data is any information that identifies you — your name, phone number, device ID, or wallet account linked to JazzCash, Easypaisa, or Raast. It includes both what you submit and what we record automatically.

What is KYC and why does ab998 require it?

KYC stands for Know Your Customer. It is the identity-verification step where you confirm your name and contact details match the mobile wallet you use, reducing fraud risk on your account.

What is a data retention period?

The data retention period is how long we keep your account records after your last activity. Retention length is set by applicable regulations and varies by data type, such as transaction logs versus login history.

What does 'data processor' mean?

A data processor is a third party — such as a payment gateway handling your Easypaisa or Raast transfer — that processes your data on our behalf under strict instructions and cannot use it for their own purposes.

What is a privacy notice?

A privacy notice is the document that explains what data we collect, how we use it, who we share it with, and what rights you have. It is the formal record of our obligations to you as an account holder.

What does 'consent withdrawal' mean?

Consent withdrawal means you formally withdraw permission for a specific use of your data, such as marketing messages. Withdrawing consent does not affect data we are legally required to retain for transaction records.

Questions Pakistan Account Holders Ask About Privacy

These are the questions we hear most often from account holders in Pakistan about how their data is managed, what gets stored, and what they can do about it.

We record the wallet details needed to process your deposit or withdrawal, but they are stored in encrypted form. Our support team and account interface never display full wallet numbers in plain text.

You can request deletion of personal data that we are not legally required to keep. Submit the request via live chat or email with your account ID, and we will confirm which data can be removed and which must be retained under applicable rules.

Only authorised staff handling your account query can access transaction history, and only for the purpose of resolving that query. We do not make transaction records available to other players or general internal teams.

We recommend enabling a device PIN or biometric lock and logging out of your account after each session. Our session system expires inactive logins automatically, reducing exposure if someone else picks up your phone.

Where payment processing or account verification requires data to pass through international systems, we ensure those transfers meet applicable data-protection standards. Availability and applicable rules depend on local law and eligible regions.

Go to your account settings panel, select the contact details section, and enter the updated number or address. A one-time PIN is sent to your current registered number to confirm the change before it saves.
Reference

Privacy Guide Pakistan

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.